Roudlotul Badi’Ah, Wiwik Handayani, Atfi Indriany Putri, Johan Alfian Pradana, Rizna Ramadhani Winanda, Rusfian Effendi, Akhmad Fauzi Sugiarto
Total Quality Management (TQM) has long been a focus of researchers due to its widespread application in enhancing the quality of all organizational processes. This paper conducts an extensive bibliometric analysis to uncover research patterns and trends in the scientific literature on the use of Statistical Process Control (SPC) tools within TQM. The bibliometric techniques employed provide descriptive and performance analyses, as well as mapping of the research field. Data was collected from the Scopus database with source-type journals of as many as 730 documents and analyzed using Bibliometrix on R software and VOSviewer. Statistical Process Control in Total Quality Management spans diverse fields like Medicine, Engineering, Business, Management and Accounting, Decision Sciences, and Nursing. Key publications appear in Pediatrics, Quality Progress, BMJ Open Quality, BMJ Quality and Safety, and TQM Magazine. Influential authors are Kaplan HC, Wang Z, and Wu Z. This field of research has been developed by researchers from countries such as the United States, United Kingdom, Canada, China and Taiwan. Cincinnati Children's Hospital Medical Center, Harvard Medical School, University of Washington, Johns Hopkins University, and McMaster University are the most relevant institutions. Recent studies emphasize quality improvement and statistical process control. This study benefits academics and practitioners investigating Statistical Process Control and offers a comprehensive overview of its role in Total Quality Management spanning the last 34 years. This research identifies the most influential authors, sources, affiliations, and countries in Statistical Process Control within Total Quality Management. Additionally, it illustrates the evolution of research in this field over time. © 2025, Pro Global Science Association. All rights reserved.
Institut Teknologi dan Bisnis Ahmad Dahlan, Lamongan, Indonesia; Universitas Padjadjaran, Indonesia; Universitas Pembangunan Nasional Veteran Jawa Timur, Indonesia; Universitas Gadjah Mada, Indonesia; Institut Teknologi Adhi Tama Surabaya, Indonesia; Politeknik Driyorejo, Indonesia; Universitas Pembangunan Nasional Veteran Jakarta, Indonesia; Universitas Negeri Yogyakarta, Indonesia
