Abdul Qayyum, Sukirno, Ayyaz Mahmood
The banking sector worldwide faces fierce competition due to the rapid expansion of the financial community during the last few decades. One of the most important factors that contribute to the success in this sector is the human resources, which is an asset providing quality banking services that are difficult to replicate by competitors. The status of their employment highlights their importance, and, therefore, keeping the employees motivated is necessary in order to achieve the desired results. This study, therefore, investigated the difference in terms of the relative importance and availability of various motivational factors considered as the driving forces for 165 employees in public and private banks in Pakistan. The results of the study showed that a majority of the 12 motivational factors, which employees in public bank considered as important, were not made available to them in their jobs. In terms of importance of the factors to employees in public and private banks, it was noted that a majority of the motivational factors were considered by the employees with almost the same level of importance. The availability of these factors was considered differently by the employees from the two banking sectors. Implications of the findings for contemporary HRM policy and practice are discussed.
School of Management, Asian Institute of Technology Thailand, Thailand; Accounting Department, Faculty of Economics, Yogyakarta State University, Yogyakarta, Indonesia; COMSATS Institute of Information Technology, Islamabad, Pakistan
