Adamu I. Abubakar, Japhet Eke Lawrence, Zerni Melmusi, Haruna Chiroma, Bahagia Tarigan, Erfan Rohadi, Mungad
The use of internet bandwidth has become very important to the increasing number of small and medium-sized enterprise (SME). Regrettably, many employees are prone to abuse their unlimited internet access at work for non-work related purposes. Policies and monitoring of employee internet bandwidth use increase a firm's productivity. Unfortunately, trust issues between a company and its employees significantly affect the latter's organizational commitment and turnover intentions. This research proposes a model which allows employees to use their organization's internet bandwidth at work for work as well as non-work purposes while at the same time effectively utilizing the internet bandwidth for work purposes. This paper presents a firm's effective bandwidth utilization conceptual model which has been developed and tested statistically, and it also compares the resulting findings with the leading empirical studies in this domain. © 2018 SERSC Australia.
Department of Information Systems, International Islamic University Malaysia, Malaysia; Japel Technologies Limited, Owerri, Nigeria; Universitas Putra Indonesia YPTK, Padang, West Sumatera, Indonesia; Department of Computer Science, Federal College of Education (Technical), Gombe, Nigeria; Universitas Teknologi Yogyakarta, Indonesia; Politeknik Negeri Malang, Indonesia; Universitas Negeri Yogyakarta, Indonesia
