Anas Hidayat, Tony Wijaya, Asmai Ishak, Putra Endi Catyanadika
The e-commerce industry in Indonesia is growing in line with the increasing number of internet users in Indonesia. Unfortunately, many internet users in Indonesia are still unsure about shopping online because of the lack of buyer trust with sellers and service providers. This study aims to identify the factors that influence online shop consumers to conduct transactions online. This research used a questionnaire survey distributed to customers who had ever used an online shop application. The sample used in this research was 468 respondents. The data collected was then analyzed using Partial Least Square. The results of this research indicated that trust, perceived value, and buying interest positively influence consumers’ decisions to purchase using an online shop application. © 2021 by the authors. Licensee MDPI, Basel, Switzerland.
Management Department, Universitas Islam Indonesia, Yogyakarta, 55283, Indonesia; Management Department, Universitas Negeri Yogyakarta, Yogyakarta, 55284, Indonesia
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