Comparative analysis of user experience on remote desktop applications for distance learning (Case study on MikroTik configuration practicum)

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Khoirudin Asfani, Moh Alif Hidayat Sofyan, Hary Suswanto, Hakkun Elmunsyah, Syaad Patmanthara, Wahyu Nur Hidayat, Irawan Dwi Wahyono, Halizah Binti Awang

2024 AIP Conference Proceedings Vol. 3145 Issue 1 Conference paper Cited by 0 Quartile

Abstract

Changes in the learning system supported by technological developments have changed the way people learn and educate by teachers. In this sense, the use of an appropriate technology can make a difference in learning. This study aims to compare the performance of two remote desktop applications (AnyDesk and TeamViewer) for distance learning implementation of MikroTik configuration based on student perspective. The sample of this study were students of the Informatics Engineering Education Undergraduate Study Program at the State University of Malang. Data was collected through a user experience (UX) questionnaire. The results showed that there were significant differences in user experience in using remote desktop applications. AnyDesk application has a better user experience which makes users think AnyDesk is the right application to use on remote computers via the internet and have a tendency to continue using the application. © 2024 Author(s).

Affiliations

Department of Electrical Engineering, Universitas Negeri Malang, Malang, Indonesia; Departement of Electronic and Informatics Engineering Education, Universitas Negeri Yogyakarta, Yogyakarta, Indonesia; Fakulti Pendidikan Teknikal Dan Vokasional, Universiti Tun Hussein Onn Malaysia, Johor, Malaysia