Rahmania Utari, Farida Hanum, Cepi Safruddin Abdul Jabar
This study aims to investigate the movement of Big Data utilisation in higher education within Indonesia. The research was carried out at two reputable state universities located in East Java Province, Indonesia. Data was primarily gathered through interviews, complemented by observations of information system. A total of 12 participants took part in the research. The analysis of the data was performed using Constant Comparative analysis. Findings indicate that both universities are in the early stages of implementing Big Data. The significant initiative of the Big Data movement is evident in the developing of a data governance framework. Tools for Big Data are primarily utilised for descriptive analytics. Data is being increasingly leveraged for decision-making in areas such as academic performance, faculty publications, student admissions, and operational effectiveness. Several issues from organisational factors were identified as crucial for implementing Big Data, such as the commitment of leaders, the skills of employees, the relationship between IT teams and leaders, data governance, coordination, adherence to business processes, data policies and budget. © 2025 Informa UK Limited, trading as Taylor & Francis Group.
Department of Educational Administration – Doctoral Study of Educational Management, Faculty of Education, Universitas Negeri Yogyakarta, Yogyakarta, Indonesia
